Healthcare platforms — clinics & laboratories
Records management, patient portal and insurer submissions in a single system.
What we build for a healthcare provider
A healthcare platform is not a website. It is a multi-role system that has to carry the load of a real establishment: administrative staff, practitioners, patients and payers do not share the same rights or the same screens.
- Administrative back-office — admissions, resource scheduling, billing, payment tracking.
- Practitioner workspace — patient records, history, reports, prescriptions.
- Patient portal — appointments, results, documents, reimbursement tracking.
- Field or mobile application — for teams who do not work at a fixed desk.
- Submissions to coverage bodies — generating and tracking claim files.
Universal coverage changed the problem
Medical coverage in Morocco moved from roughly 42 % to close to 88 % of the population — about 32 million people. Administrative volume followed; tooling often did not. The most common situation we find is a mix of spreadsheets, paper and WhatsApp that works up to a certain volume and then stops working.
Electronic care-claim submission
Electronic submission of care claims is becoming the norm for doctors, pharmacists and laboratories. Coverage bodies accept submission either from their own portal or from the provider's own software — which is exactly the kind of integration we build.
Health data: designed for compliance
A patient record is sensitive data under Moroccan law 09-08. Our platforms are designed for that constraint: fine-grained roles, access traceability, data partitioning, and documentation you can actually use during an audit. See CNDP compliance.
Our references in the sector
Doctifile — virtual waiting room for medical practices: practitioner web app plus patient mobile app, perceived waiting time down roughly 80 %.
LAMAS — health-insurance management across four interfaces (member, healthcare partner, manager back-office, mobile), on MySQL and Oracle.
Médiviz — CRM for medical representatives: back-office plus offline-capable field app, representative productivity up roughly 40 %.
How we start
With a short paid scoping engagement: role and permission mapping, an inventory of flows to coverage bodies, integration points with existing systems, then a costed scope. You keep the document whether or not you continue with us.
Ready to start your project?
Let's talk about your operation: we scope the roles and integrations first, then we price it.